How can we help?

How do I create an account?

Creating an account is not required to start competing and winning. However, here are the steps: open the web version in your browser or download the app (iOS or Android). Tap "Sign up" and follow the prompts. Registration takes under two minutes, and it's always cooler to have your awesome nick, isn't it?

I forgot my password. How do I reset it?

On the login screen, tap "Forgot password?" and enter your registered email address. You'll receive a reset link within a few minutes.

Can I have more than one account?

No. Each player is allowed one account. Multiple accounts result in permanent suspension of all associated accounts.

How do I withdraw my winnings?

Open the app, go to the Store section, and tap the Withdraw button. Your winnings are sent to your linked PayPal account. The minimum amount for withdrawals is $10.

How long does a withdrawal take?

Withdrawals are a quick process and are usually approved within 24 business hours. However, the exact processing time will depend on the verification status of your account and the specific payment method you are using.

Is there a minimum withdrawal amount?

Yes. The minimum withdrawal is $10.

Why was my withdrawal rejected?

If this is your case, we have already reached out to you to request your verification details. Please check your messages, or contact us again below if you need further assistance.

How do I deposit money into my account?

Adding money to your account is easy; use any of the methods for an online purchase: credit card, Apple Pay, PayPal, Bizum, etc. If you run into any trouble, get in touch below.

Are the games fair?

Yes. Every player in a match receives the same cards, tiles, or deck. The outcome depends entirely on skill and speed — there's no advantage from luck or chance.

Which games are available?

mundijuegoscash currently offers Dominoes (Classic and All Fives), Bingo (Classic and 75-ball), and Solitaire (Classic and Spider). Rummy and other variants are on the way.

Can I play for free?

Yes. Practice matches let you play staking your free diamonds. Switch to cash matches when you're ready to compete.

How do I play?

Each game has its own rules. You can find the rules in the game itself, or check out our guides:

• Dominoes guide →
• Bingo guide →
• Solitaire guide →

How do I install the Android APK?

Visit our Android installation guide for step-by-step instructions.

Android install guide →